OMNICHANNEL COMMUNICATION
ACE CXM is an easy way to send consistent, personalized content across all channels. ACE CXM lets you conduct bulk campaigns, send individual messages or display tailored content across different channels and devices. Combine different mediums to strengthen the message or find alternative one to make sure your message will be delivered. Don`t confuse your customers with inconsistent, not coordinated messaging.
Create sales & marketing campaigns using:
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Emails, SMS text messages & live chat
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App & Website push notifications
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Social Media
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Call center, POS
ACE CXM features:
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Product retargeting
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Saving abandoned shopping carts
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Up and cross selling campaigns
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Increase website & app conversions
Make sure they will see most appropriate offers in right time to increase your sales. ACE CXM offers variable product recommendation mechanisms, giving you the possibility to easily choose how products should be adjusted in specific campaign. Use simple drag & drop editor to create recommendation frames and implement them in your messages and on the website.
VISUAL PRODUCT SEARCH RECOMMENDATIONS
The AI Visual Search Engine to automatically display products similar or fitting the picture uploaded by the customer.
ACE CXM features:
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Upgrade the shopping journey, by reducing the steps needed to find a perfect product
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Integrate online and offline shopping strategies into one cohesive, effective campaign
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Increase the cart value by recommending products with matching look and style
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Use AI-driven Visual Recommendations to display customers favorite items
One-click access to Voice Commerce in your Online Store. Connect CDP data, NLP, and AI Product Recommendations to Voice Search to deliver a next-gen mobile buying experience.
ACE CXM features:
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One click access to voice commerce
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Voice commands during search and purchase process
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Speed up the purchasing process
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Take your online store to the next level
MOBILE & SOCIAL MEDIA MARKETING
Communicate with your contacts where they like to spend time. Schedule posts, create ad campaigns and acquire your fans’ contact data. Use the customer’s mobile device to deliver your 1-to-1 offers anywhere they are with SMS, push notifications and messaging apps.
ACE CXM features:
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Email, text, messaging apps & push notifications
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Automatically deliver product recommendations in text and push messages
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Create and manage Facebook ads
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Track customer data in your mobile app
Build 360° customer profiles in a unified and persistent customer database with data collected from multiple sources and touchpoints. Manage structured and unstructured data with a single customer identifier. Execute hyper-personalized omnichannel communication perfectly fitting customer preferences and behavior.
ACE CXM features:
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Actionable data
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AI predictive analytics
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AI driven personalization
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